FAQs – Frequently Asked Questions

Frequently Asked Questions

Find the answers you are looking for easily and quickly!

Frequently Asked Questions

What is Golden Peeling?

Golden Peeling is a face and body mask for the prevention and treatment of acne. It is a patented technology with which we managed to create nanospheres from a 100% natural product with incredible healing properties.

It consists of three natural products in the form of anhydrous powder, whose synergistic effect results in the regeneration of the skin, causing the removal of the stratum corneum and its replacement by new, healthy epithelial cells.

100% natural product

Non-comedogenic

 Parabens free

 Dermatologically tested

Against animal testing

Patented

I suffer from acne. Can I use Golden Peeling?

The answer is YES! Golden Peeling was created in our quest to combat acne. We then discovered that it is also the remedy to other skin conditions. If you use Golden at any stage of acne, you can rest assured that not only will you combat it but you will also prevent the possible scars acne can cause on your skin.

I have no skin problem, I just need a revitalization, a rejuvenation. Can I use Golden Peeling?

Of course, you can! The Golden line of products is the best solution for this revitalization. It has glowing and firming effects that last for at least 2 weeks, thus leaving behind all common masks and scrubs, even chemical peeling. Also, do not forget that it is a 100% natural product and you can apply it as often as you wish to.

I have some skin condition but I'm not sure what. Can I combat it with Golden Peeling?

The patent we have created is a gift of nature. So far, we have discovered that it is effective in many skin conditions, but we are constantly discovering more. The experienced team at Alpha Medical & Cosmetics is keen to extend the limits of Golden Peeling. So, you can share your own problem with us and after detailed research, we hope we will be able to provide you with solutions.

For more information, please visit our website – (contact form & ways of contact)

Which conditions can Golden Peeling combat?

Βlotches, age spots, hyperkeratosis, fine lines, open pores, acne scars, milia, oily skin, ecchymoses, dark circles, acne and many more.

Before use

Is there something I should take care of before I use the peeling?

The product is 100% natural, so you do not have to use gloves to apply it. You can also apply it to any problem area other than the red part of the lips (vermillion). Although the product is 100% natural, because there are no relevant studies, you should avoid using it during pregnancy, on open wounds and on very dry skin.

What is the sensitivity test?

No allergic reaction has ever been recorded, but for maximum protection, please perform a sensitivity test right you use the peeling for the first time. Prepare the peeling according to the steps, apply a very small amount softly massaging it on the elbow and leave for 10 minutes. It is normal if you see a mild redness and sensitivity when rinsing. Avoid applying it only if redness and sensitivity are too intense.

During use

I have used the peeling and it has a strange smell. Is this normal?

Whatever comes from the sea smells strange and so does Golden Peeling. The smell might not be so pleasant, as opposed to the pleasant result. However, the Golden Gel and Golden Cream have a marvelous smell which counterbalances that of the peeling.

After use

I just completed the peeling and I am red all over. Why?

This is due, on the one hand, to the mechanical irritation caused by the massage, but it is mainly due to the primary active substance that causes vasodilation and hence increased blood flow in the area. It is normal for redness to last up to 2 days.

When I touch my skin, it feels like tingling. Is this normal?

Patients report a particular feeling of tingling when touching the skin. This is due to the presence of microspheres under the skin and it is eliminated over time.

How exactly does the product work on the skin? What is the precise procedure?

After 2 days, the filter microspheres decrease the coherence of keratinocytes and slowly separate old cells from the underlying new epithelial cells. Therefore, apoptosis of the stratum corneum is accelerated and cell renewal is increased. Mature skin heals and regenerates under the protection of the upper layer of the stratum corneum, which will soon be separated and fall.

My skin has started flaking off. Is this normal?

After the 3rd day, you will notice a mild skin exfoliation, which is desirable and lasts for 1 day. It will get milder as often as you repeat peeling. You can combat exfoliation with the new Golden line cream, Golden Agave.

Some useful tips for exfoliation:

  1. Take a clean towel and soak it in warm water. Then gently scrub the spots that are exfoliated. Rinse with water and apply the Golden Cream of the Golden line. Attention – make sure you rub the face gently as we do not want to cause more irritation.
  2. Boil some water, pour it into a basin and take a mini steam bath. That is, keep the exfoliated area above the steaming water for 10 minutes and then wipe gently with a clean towel to remove the exfoliated skin. The same will happen if you take a hot bath or if you are in a hammam or sauna.
  3. Use Golden Agave
When can I use the peeling again?

After the 7th day, you can use the peeling again.

About the Golden line

What does the name Golden mean?

Influenced by Greek culture and Ancient Greeks, with their outstanding history and heritage, we gave our line of products this name after the Golden Ratio as we believe it provides the ideal (golden) ratio to the balance of the skin.

SHIPPING – RETURNS

I just received my order but it is defective. What should I do?

First of all, stay calm! There is no way we will not give you the chance to enjoy this gift of nature! Then, contact us through the contact form at www.alphamnc.com or email us at info@alphamnc.com or if you are impatient, call us on the contact phone number +0306908901856.

In how many days can I return the defective order I received?

You need to return the products within five (5) days after you receive them.

If I place my order today, when will I receive it?

The estimated delivery time is 1 – 2 business days. More specifically, if you place your order by midday, it will reach you the next or the day after that. If you place your order after midday, you will have it in 1 – 2 working days.

How can I place an order?

You can place your order in the following ways:

-Online order on our website.

-Telephone order: you can place your order on +306908901856, Mondays – Fridays from 09:00 to 20:00 and Saturdays from 09:00 to 14:00.

For further information, please visit our website.

How can I pay for an order?

The payment is made before or upon delivery of the products and can be made in one of the following ways:

-COD (cash on delivery of the products)

-Online payment via PayPal or by credit / debit card.

-Deposit / Money order to a bank account of the company. (If the deposit is not made within 4 days, the order is automatically rejected by the system).

For further information, please visit our website.

Are all products readily available?

Alpha Medical & Cosmetics makes every effort to make all products readily available. If any of the products is unavailable, that is if we have run out of a specific code, our ordering department will contact you and inform you about the exact time you will receive your products.

Can I cancel my order?

If you wish to do so, you can cancel your order free of charge, provided that the products have NOT been shipped from our store. In case you need to cancel an order, please call us as soon as possible on the contact phone number.

How can I contact you?

You can contact us via our contact form https://www.alphamnc.com/contact/ or by email at info@alphamnc.com or by phone on +0306908901856. Mondays – Fridays from 09:00 to 20:00 and Saturdays from 09:00 to 14:00.

We will be happy to be of assistance!

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